Yes! Chat with our team to share your preferences.

Yes! Feel free to chat with us on social media or WhatsApp to explore neutral themes.

Absolutely! Name personalization is included on rompers and bibs (if available in your selected set), along with a custom wish card.

You can refer to each product listing for full details, or reach out to us directly for our catalogue.

Yes, we only use premium-quality items that are safe and suitable for newborns.

Our gift sets are custom-made and usually take 2–3 days to prepare. Plan early if you can!

We offer free shipping for orders over RM100. Delivery date/shipping out date will be arranged by us.

• Klang Valley: Delivered via private car on area-based schedule.
  
• Other states: Delivered via DHL Courier (1–3 working days).
  

If you need your order earlier, you may arrange your own pickup via Lalamove/Grab (for diaper cakes/fluffy sets, use car only; rattan gift boxes can use motorcycle).

For Singapore and East Malaysia, we use air freight. Delivery fees will apply.
Hope you enjoy our free shipping service!

Simply select your preferred design/set on our website, fill in the baby details, and proceed to checkout.
For special requests (e.g., addresses outside our delivery zone, or add-ons like bird's nest/DOME), contact us via WhatsApp for a custom order form.

We accept Credit/Debit Cards, FPX, and GrabPay on our website. For TNG eWallet or QR Pay, kindly message us on WhatsApp @+60166127701.

Yes! In fact, we encourage early orders to allow enough time for prep. If you have a specific date in mind, just let us know!

Once you place your order, you’ll receive a confirmation email. We'll also send a WhatsApp message for acknowledgment, so do make sure your contact number is correct.

For Klang Valley: We deliver via private car (area-based schedule).
For other states: We use DHL Express (takes 1–3 working days).
Shipping is free, and we’ll confirm the delivery date once the order is ready.

Currently, we don’t. But we’re working on ready-stock options for urgent cases, available for self-pickup only.

Yes! For courier deliveries, we’ll share the tracking link with both sender and receiver.

We’re usually closed during weekends and public holidays. If you really need it on those days, please check with us before placing your order—we’ll try our best to accommodate and ensure a smooth delivery experience!

Yes! We offer special rates and custom branding for bulk/corporate gifting. Perfect for staff or client baby celebrations. WhatsApp us at +60166127701 for more info.

Yes, we can include your company logo on the packaging. Contact our customer service team to get started.

Yes, discounts of up to 20% are available for bulk orders, plus free shipping and custom logo options.

Due to the custom nature of our products, we don’t accept returns or exchanges. Each gift goes through quality checks and photo confirmation before shipping.

We pack carefully, but if something arrives damaged, let us know immediately. We’ll assess the situation and offer compensation if necessary.

If your parcel is confirmed missing after our courier investigation, we’ll either issue a full refund or send a replacement set (please allow 1–3 days for prep).

Our products are fully personalised items, made specially for your occasion. Once an order is confirmed, it is non-refundable, as preparation and materials are already arranged specifically for your set.

For more info about return/refund request, kindly refer Return/Refund policy for more details.

You can reach us via WhatsApp at +60166127701 or message us on Instagram, Facebook, or Rednote.

We’re based in OUG Parklane Kuala Lumpur. We don't have a walk-in store, but self-pickup is available by appointment after your order is confirmed.